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Exploring the intersection of life, running and the business of online communities

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Why It’s Important To Brand and Market Your ESN and Employee Communities

November 5, 2015November 5, 2015 ChrisCommunity Management

One of the most important things you can do to increase engagement and adoption of an enterprise social network (ESN) and employee community is to invest time and resources in branding and marketing it.  At Walgreens we’ve invested a lot […]

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Putting a Plan Into Action: Internal Social and Community Management Strategies at Work

November 15, 2014February 7, 2016 ChrisCommunity Management

Earlier this year I had the opportunity to speak at the J Boye intranet conference. During the conference I shared the story about how at Walgreens we’re using community management strategies to roll out a new social intranet, develop an internal […]

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CMAD: Join Us For A Chat About The Evolution of Enterprise Social Networks

January 22, 2014January 23, 2014 ChrisCommunity Management

It’s inspiring and encouraging to see how much Community Manager Appreciation Day has evolved since it was started in 2010. Four years later CMAD has become the dedicated day to not only give thanks to community managers and recognize them […]

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Video + Notes From Blogwell: How We’re Using Community Management Strategies at Walgreens

June 20, 2013July 6, 2013 ChrisCommunity Management

Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk was about how, at Walgreens, we’re using […]

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What Would You Pin? Ticket Stubs, Album Covers and Concert Art?

May 10, 2012May 12, 2012 ChrisUncategorized
live fix pinterest

  Continuing our exploration of sites, apps, tools, other cool stuf for concert fans, we’ve been experimenting with the new social media bookmarking site Pinterest. It’s a great site and we’ve posted several boards for you to enjoy. Here’s our […]

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Why Level 3 Is Guilty of Listening and Smart Storytelling

March 7, 2012December 28, 2012 ChrisCommunity Management

Continuing our exploration into community management I’d like to share another story with you. My view from the jury box in the Hatton W. Sumners Courtroom during the Socialmedia.org Dallas Blogwell conference made it seem like Level 3’s case study was on […]

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Two Ways To Learn About The Future Of Community Management In Chicago

February 22, 2012February 23, 2012 ChrisCommunity Management

Continuing our new exploration into community management and social business, I wanted to pass along info about two local events that I’ll be checking out the next couple of days. The first one is Thursday night as Social Media Club […]

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For The Fans Or Brands? Tiesto Becomes First Artist To Play Live On Twitter

January 14, 2012March 17, 2012 ChrisUncategorized
Tiesto in the booth CES 2012 HP

Social media and concert history were made this week as Tiesto, Twitter and HP teamed up at CES 2012 to deliver a live stream of the Dutch DJ rocking the a VIP crowd from the booth. And the event was […]

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Daria Musk Continues To Connect with Fans, Build Community with Google Plus

December 6, 2011December 12, 2011 ChrisUncategorized

  As you know, we’ve been exploring how Google Plus and Hangouts are allowing fans and bands to connect in new and intimate ways to revolutionize the virtual concert experience. Now, we’d like to share with you a very interesting […]

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Another Great Google Plus Hangout Night of Open Mics and Concert Fan Stories

October 7, 2011 ChrisUncategorized

  Last night we had a great time continuing our Google Plus Experiment by hosting and joining in a Hangout. And I have to say that I’m even more pumped and excited as I was before about using the social […]

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Why Our Google Plus Concert Experiment Continues To Rock

September 26, 2011December 11, 2011 ChrisUncategorized

I’ve been having lots of fun on Google Plus these last couple months. Ever since I got my invite I’ve been playing around with it to see what the value of the social network is for concert fans. And I […]

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Mastodon and Vans Team Up To Host Live Chat with Fans on Facebook

September 14, 2011September 14, 2011 ChrisUncategorized
mastodon the hunter youtube video

  We’ve shared stories about gourmet Mastodon burgers and their latest live album. And now we’d like to share with you news about how heavy metal rockers Mastodon will team up with Vans to host a special live “in studio” […]

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Tweets of the Week: Introducing A New Concert Fan Twitter Experiment

September 10, 2011January 7, 2012 ChrisUncategorized

 It’s no surprise that social media is changing how we experience live music. And after testing out a new Twitter experiment these last couple of months I thought I’d share the results with you and introduce a new weekly feature […]

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Is Live Nation Really Interested In Your Ultimate Live Music Experience?

March 30, 2011March 30, 2011 ChrisUncategorized

Continuing our exploration of Live Nation and social media, this past weekend I noticed that Live Nation asked concert fans a very interesting question on their Facebook page. And I’d like to ask you the same one too, but in […]

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