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Community Management

9 Things the Cubs World Series Championship Can Teach Us About Building A Community Strategy

April 1, 2017November 8, 2017 ChrisCommunity Management

  One thing I learned from my No Sports for a Year experiment is that I love learning from the strategic side of baseball and I love applying what I learn to other areas of my life. So, lately, as […]

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What I’ve Learned In 5 Years At Walgreens

February 9, 2016February 9, 2016 ChrisCommunity Management

I recently celebrated five years at Walgreens, and as part of this career milestone employees are given a ceremonial 5-year pin and the team gathers around as managers and colleagues say a few words about the milestone and the employee’s […]

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5 Books That Should Be In Your Workplace Trends and Working Out Loud Tool Box

January 27, 2016February 15, 2016 ChrisBook Reviews, Community Management

As I continue to explore how to work out loud and grow our employee communities at Walgreens I’m always on the look out to find good books that give me inspiring ideas and stories about how to work better and […]

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Why It’s Important To Brand and Market Your ESN and Employee Communities

November 5, 2015November 5, 2015 ChrisCommunity Management

One of the most important things you can do to increase engagement and adoption of an enterprise social network (ESN) and employee community is to invest time and resources in branding and marketing it.  At Walgreens we’ve invested a lot […]

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Come Get Your Weekly Inspiring Buzz of Enterprise Social Networks during #ESNChat

October 8, 2015February 7, 2016 ChrisCommunity Management

Each week I look forward to the inspiring buzz I get from #ESNChat and I’m excited to join the team leading #ESNchat. If you’re new to #ESNchat, it’s a weekly Twitter chat founded by Jeff Ross in September 2013 for those interested in […]

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What I Told Grad Students About The Future of Work and Internal Communications

October 1, 2015February 7, 2016 ChrisCommunity Management

I recently had the pleasure of speaking to graduate students at Depaul University in Chicago about the future of work and internal communications. Looking back on this talk I was surprised and delighted because it was not only a chance […]

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Communities and Organizational Change: Are You Asking The Right Strategic Questions?

July 19, 2015February 7, 2016 ChrisCommunity Management

In my work building employee communities for Walgreens and other organizations I’ve have had to lead communities through change many times. While experiencing the impact of organizational change I’ve learned that it’s critical to have a change plan for your […]

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What My Toddler Is Teaching Me About Working Out Loud

April 26, 2015December 30, 2018 ChrisCommunity Management, Life, Working Out Loud

  I was inspired by this Working Out Loud post by John Stepper. It’s a post asking what you can do to accelerate working out loud (WOL). I’m accepting John’s challenge and I’m going to do “my something” and share […]

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Putting a Plan Into Action: Internal Social and Community Management Strategies at Work

November 15, 2014February 7, 2016 ChrisCommunity Management

Earlier this year I had the opportunity to speak at the J Boye intranet conference. During the conference I shared the story about how at Walgreens we’re using community management strategies to roll out a new social intranet, develop an internal […]

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CMAD: Join Us For A Chat About The Evolution of Enterprise Social Networks

January 22, 2014January 23, 2014 ChrisCommunity Management

It’s inspiring and encouraging to see how much Community Manager Appreciation Day has evolved since it was started in 2010. Four years later CMAD has become the dedicated day to not only give thanks to community managers and recognize them […]

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Video + Notes From Blogwell: How We’re Using Community Management Strategies at Walgreens

June 20, 2013July 6, 2013 ChrisCommunity Management

Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk was about how, at Walgreens, we’re using […]

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It’s Up To You: A Call To Action For Community Managers and Social Business Leaders

March 10, 2013March 17, 2013 ChrisCommunity Management

  I’m thrilled to share with you some exciting news as we continue our exploration of community management! This year I took an active role in helping to develop the research for The 2013 State of Community Management, a yearly industry report […]

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Listly Is A Cool Tool For Live Music Fans

April 29, 2012May 12, 2012 ChrisCommunity Management
list.ly live music concert fans chicago venues

    I got another cool tool to share with you that I discovered while I was at the Community Manager Unconference. During my adventures I had the pleasure of meeting Nick Kellet co-founder of Listly. I told him about […]

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Should Concert Fans Run Rock ‘N Roll Half-Marathons?

April 7, 2012April 7, 2012 ChrisCommunity Management
chicago rock n roll half marathon

    I’m about to do something I’ve never done before. It’s kinda like running up 80 floors which is kinda like a band touring. And because I’m constantly curious about the connection between live music and running, I’m going […]

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