Earlier this year I had the opportunity to speak at the J Boye intranet conference. During the conference I shared the story about how at Walgreens we’re using community management strategies to roll out a new social intranet, develop an internal social media program and build communities of practice. During my talk I shared this quote […]
It’s inspiring and encouraging to see how much Community Manager Appreciation Day has evolved since it was started in 2010. Four years later CMAD has become the dedicated day to not only give thanks to community managers and recognize them for the work they do, it’s now become a 24-hour celebration where we also roll […]
Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk was about how, at Walgreens, we’re using community management strategies to build relationships, support culture change and engage employees within our internal […]
I’m thrilled to share with you some exciting news as we continue our exploration of community management! This year I took an active role in helping to develop the research for The 2013 State of Community Management, a yearly industry report led by the Community Roundtable. I’m honored to be part of the SOCM 2013 advisory […]
I got another cool tool to share with you that I discovered while I was at the Community Manager Unconference. During my adventures I had the pleasure of meeting Nick Kellet co-founder of Listly. I told him about our community of live music fans here on Live Fix and after hearing about the […]
I’m about to do something I’ve never done before. It’s kinda like running up 80 floors which is kinda like a band touring. And because I’m constantly curious about the connection between live music and running, I’m going to attempt a new grueling physical and mental challenge and then see what happens during […]
Continuing our exploration into community management I’d like to share another story with you. My view from the jury box in the Hatton W. Sumners Courtroom during the Socialmedia.org Dallas Blogwell conference made it seem like Level 3’s case study was on trial. And the good thing about this big brand social media trial was that Level […]
Continuing our new exploration into community management and social business, I wanted to pass along info about two local events that I’ll be checking out the next couple of days. The first one is Thursday night as Social Media Club Chicago hosts a discussion about The Future of Community Management at Google’s Chicago offices. They’ll […]
Telling stories about concert fans has taught me a lot about how live music changes our lives forever. And my curiosity about live music communities has led me on a journey to explore many other types of emerging communities. For starters, in our brand explorations, I’ve applied what we’ve learned about concert fan communities to help grow, […]
It’s always a pleasure to pass along tools and tips that have helped make me a better live music blogger, thinker and creative person. And one person who’s helped me do so is Seth Godin. Though, I’ve never met the guy, I have read his books, and his blog is one of my favorite to […]
It’s no accident that the “Rockstar” metaphor is one of the most cliche and ubiquitous metaphors in social media marketing, music writing and life in general. But sometimes the rockstar metaphor works, and as a result, the myth of the rockstar can teach you a lot about stage presence and how to rock the main […]
Continuing our series on on blogging how to’s and tips, here’s a review I wrote for Website Magazine of ProBlogger: Secrets for Blogging Your Way to a Six-Figure Income
We’re in the homestretch my friends. It’s been a great race that started with Lap One’s creativity tips to help you find your creative muse and develop your blogging muscles. And continued with Lap Two as I shared the story of Live Fix and suggested blog publishing tools you can use to start your own […]
When began our race with Lap One’s inspirational and creativity tips to help get you started and keep your blog running even when it gets tough and your creative side gets fried and your blogger legs start to wobble and burn. Now it’s time for Lap Two. And since every blog has a story, I’ll […]