Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk was about how, at Walgreens, we’re using community management strategies to build relationships, support culture change and engage employees within our internal [...]
June 20, 2013 Leave a Comment
March 10, 2013 Leave a Comment
It’s Up To You: A Call To Action For Community Managers and Social Business Leaders
I’m thrilled to share with you some exciting news as we continue our exploration of community management! This year I took an active role in helping to develop the research for The 2013 State of Community Management, a yearly industry report led by the Community Roundtable. I’m honored to be part of the SOCM 2013 advisory [...]
April 29, 2012 Leave a Comment
Listly Is A Cool Tool For Live Music Fans
I got another cool tool to share with you that I discovered while I was at the Community Manager Unconference. During my adventures I had the pleasure of meeting Nick Kellet co-founder of Listly. I told him about our community of live music fans here on Live Fix and after hearing about the [...]
April 7, 2012 Leave a Comment
Should Concert Fans Run Rock ‘N Roll Half-Marathons?
I’m about to do something I’ve never done before. It’s kinda like running up 80 floors which is kinda like a band touring. And because I’m constantly curious about the connection between live music and running, I’m going to attempt a new grueling physical and mental challenge and then see what happens during [...]
March 7, 2012 Leave a Comment
Why Level 3 Is Guilty of Listening and Smart Storytelling
Continuing our exploration into community management I’d like to share another story with you. My view from the jury box in the Hatton W. Sumners Courtroom during the Socialmedia.org Dallas Blogwell conference made it seem like Level 3′s case study was on trial. And the good thing about this big brand social media trial was that Level [...]
February 22, 2012 Leave a Comment
Two Ways To Learn About The Future Of Community Management In Chicago
Continuing our new exploration into community management and social business, I wanted to pass along info about two local events that I’ll be checking out the next couple of days. The first one is Thursday night as Social Media Club Chicago hosts a discussion about The Future of Community Management at Google’s Chicago offices. They’ll [...]
February 11, 2012 Leave a Comment
What Happens When You Mix Live Music, Community Management and Social Business?
Telling stories about concert fans has taught me a lot about how live music changes our lives forever. And my curiosity about live music communities has led me on a journey to explore many other types of emerging communities. For starters, in our brand explorations, I’ve applied what we’ve learned about concert fan communities to help grow, [...]
December 21, 2010 Leave a Comment
Book Review: How Seth Godin’s Linchpin Can Make You A Better Music Blogger
It’s always a pleasure to pass along tools and tips that have helped make me a better live music blogger, thinker and creative person. And one person who’s helped me do so is Seth Godin. Though, I’ve never met the guy, I have read his books, and his blog is one of my favorite to [...]
December 12, 2010 Leave a Comment
December 11, 2010 Leave a Comment
Book Review: How Problogger’s Tips Can Help Improve Your Music Blog
Continuing our series on on blogging how to’s and tips, here’s a review I wrote for Website Magazine of ProBlogger: Secrets for Blogging Your Way to a Six-Figure Income
July 30, 2010 5 Comments
June 22, 2010 1 Comment
June 10, 2010 2 Comments
February 13, 2010 1 Comment
