Why Level 3 Is Guilty of Listening and Smart Storytelling

Continuing our¬†exploration into community management I’d like to share another story with you. My view from the jury box in the Hatton W. Sumners Courtroom during the¬†Socialmedia.org Dallas Blogwell conference made it seem like Level 3’s case study was on trial. And the good thing about this big brand social media trial was that Level […]