If you’re new here, you may want to subscribe to my RSS feed. Thanks for visiting!Earlier this year I had the opportunity to speak at the J Boye intranet conference. During the conference I shared the story about how at Walgreens we’re using community management strategies to roll out a new social intranet, develop an internal […]
I’m getting ready to do something I haven’t done before. Run a marathon. I’ve done a half marathon before and the experience changed my life. So I thought it was time to embark on a journey to connect with the world and people around me in new and exciting ways. Why am I running […]
It’s been 136 days since I began my experiment to not watch any sports for a year. So how’s it going? Well, it’s been fun, hard and revealing to say the least. And here’s a collection of thoughts, findings and questions that have surfaced so far. It’s Simply Complicated For the most part, some […]
For the last several years, I’ve watched others do the “my three words” yearly mission. And it’s time for me to jump in. Yes, I’ve thought of my three words before, but I’ve just thought about them. Until now, I’ve taken little action to crystalized my three words, write them down and truly make them […]
I recently had the pleasure of kicking off the Community Roundtable’s new Community Manager spotlight series. It was tons of fun chatting with Jim Storer and sharing the inside scoop of the development of our enterprise social network and employee communities journey at Walgreens. Highlights of the chat include: an overview how how we […]
This Fitbit experiment has been fascinating. It’s really opened my eyes and I’ve learned a lot. So, in no particular order, here’s a quick round up of all the things I’ve learned so far; the good, bad and the ugly, and what I’m looking forward to in 2014. 1. Having a daily goal of getting […]
It’s inspiring and encouraging to see how much Community Manager Appreciation Day has evolved since it was started in 2010. Four years later CMAD has become the dedicated day to not only give thanks to community managers and recognize them for the work they do, it’s now become a 24-hour celebration where we also roll […]
When you’re building an enterprise social network at a large company and aiming to make your organization more social and collaborative, one of the most important things you should do is surround yourself with smart people who have done or are doing the same thing as you’re aiming to do. That’s why I’ve […]
It has begun. I’ve officially started my “Not Watching Sports for A Year” experiment. As you know, experiments have been at the center of Live Fix since the get-go and I’m excited to embark on this new sports-lated one throughout 2014. I’ve been pondering this experiment for some time and always wanted to […]
Continuing our exploration of community management and social media, here’s a video and the deck from a presentation I gave when I spoke at the Socialmedia.org Blogwell event in New York City. My talk was about how, at Walgreens, we’re using community management strategies to build relationships, support culture change and engage employees within our internal […]
On this episode of Live Fix Radio we’re continuing our exploration of live music fashion and chatting with special guests Brittany Abeijon, editor in chief of The Facets Magazine, and JP Chookaszian, Urban Offering as we traverse through the exciting and controversial topic of what fans wear (and shouldn’t wear) when we go to concerts. Not only […]
On this episode of Live Fix Radio we’re continuing our exploration of the social curation and list-making platform Listly and chatting with it’s co-founder Nick Kellet about why Listly is an essential community building tool for concert fans, and a great way to share and remember your favorite live music memories. And of course, we […]
I’ve got an excellent update to our ongoing experiments on concert rioting, live music fears and similar concert crisis related explorations. According to Physics Central a group of students at Cornell University have begun to share their research about comparing concert rioting and mosh pits to the how molecules in gas behave with the plan […]
On this episode of Live Fix Radio we’re continuing our exploration of Bon Iver and the power of the little things and chatting with fellow concert fan Isabel about how this picture of Justin Vernon’s “that was then” tattoo inspired Isabel to get her own tattoo. Isabel’s also tells us why she’ll never forget […]