Exploring the intersection of life, running and the business of online communities
Is community management having the impact we hoped it would? Are companies taking advantage of the potential and transformative power of online communities? Those are some of the big questions I always come back to explore on Community Manager Appreciation […]
Think of the last great story you heard and loved. Was it from a movie? A book? A memorable personal story someone shared with you? Why did that story move you emotionally? Why did it make you laugh […]
How can we, as community builders, use the power of story and peak moments to build better community strategy? That is the question that challenged me during and after this year’s CMX Summit. And in the spirit of working out […]
Like life, running is all about going from one place to another. It’s about the journey and embracing how the journey changes us. For me, the joy of running flows from the pleasure of having the chance to explore […]
One thing I learned from my No Sports for a Year experiment is that I love learning from the strategic side of baseball and I love applying what I learn to other areas of my life. So, lately, as […]
The Cubs are World Series Champions! Honestly, part of me never thought I would be able to say that. But after watching this 2016 season unfold part of me thought I had a really (really) good chance to finally type […]
What an amazing ride it’s been these last five years! I’m grateful for such a tremendously inspiring, challenging and rewarding experience of leading employee communities and collaboration at Walgreens. What an honor it’s been to have had so many […]
I recently celebrated five years at Walgreens, and as part of this career milestone employees are given a ceremonial 5-year pin and the team gathers around as managers and colleagues say a few words about the milestone and the employee’s […]
As I continue to explore how to work out loud and grow our employee communities at Walgreens I’m always on the look out to find good books that give me inspiring ideas and stories about how to work better and […]
Yes, it’s that time. It’s time to work out loud again and share with you my three words for 2016. Models Reflecting back on my experiences in 2015 many books I read talked about mental models and the importance of […]
Okay, so I did it. I completed my experiment and went 365 days without watching any live sports on TV or in-person. Honestly part of me is sad that this experiment is over because I learned so much during the […]
One of the most important things you can do to increase engagement and adoption of an enterprise social network (ESN) and employee community is to invest time and resources in branding and marketing it. At Walgreens we’ve invested a lot […]
Each week I look forward to the inspiring buzz I get from #ESNChat and I’m excited to join the team leading #ESNchat. If you’re new to #ESNchat, it’s a weekly Twitter chat founded by Jeff Ross in September 2013 for those interested in […]
I recently had the pleasure of speaking to graduate students at Depaul University in Chicago about the future of work and internal communications. Looking back on this talk I was surprised and delighted because it was not only a chance […]